We Practice Honesty
Information we collect
For us to be able to provide you our products/services and support, to process orders, and to improve ourselves to better serve you, we may collect the following data:
- Name, surname, company name
- Shipping and billing address
- Email address and phone number
- Payment details
- IP address and device data
- Other information that you share with us while using our Services or during checkout
When you give us your permission, we may process your email address to send you informative materials, such as newsletters, advertisements and others. At any point in time, you can unsubscribe from receiving the above-mentioned information in our email footers and/or through your notification settings.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form, open a support ticket, enter information on our site, or when you provide us with feedback on our products or services, as appropriate, to confirm your identity, contact you, invoice you, and otherwise provide our Services.
We may retain your personal data for as long as your relationship with us is active by having an account, or as otherwise needed to provide you our Services.
After terminating your relationship with us by deleting your account or otherwise ceasing to use our Services, we may continue to store copies of your personal data as reasonably necessary to comply with our legal obligations, to resolve disputes, to prevent fraud and abuse, to enforce our agreements, and/or to protect our legitimate interests.
Data subject’s rights
If you are located in the European Economic Area, in accordance with European Union data protection regulations, you have certain rights with respect to your personal data.
You have the right to request access to your personal data and to correct, amend, delete, or limit the use of your personal data by logging into your Tempest Art account or by reaching us using the contact information provided below. Furthermore, if you believe that we have unlawfully processed your personal data, you have the right to submit a complaint to the contact information provided below, or to your respective data protection supervisory authority.
How do we protect your information?
We seek to use reasonable organizational, technical, and administrative measures to protect the confidentiality, integrity, and availability of personal data. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who committed themselves to confidentiality obligations and shall not access or otherwise process your personal data without your authorization if it’s not for the purposes of providing you our Services. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
Unfortunately, no data transmission or storage system is guaranteed to be 100% secure, therefore we cannot guarantee absolute security of information. We encourage you to take care of the personal data in your possession that you process online and set strong passwords for your accounts, limit access of your computer and browser by signing off after you have finished your session, and avoid providing us with any sensitive information whose disclosure you believe could cause you substantial harm.
In the event that we experience a personal data breach, we will notify you in compliance with the obligations set out in applicable laws.
What are ‘cookies’?
Cookies are small text files created by the website and stored on your device when you visit our site. The browser you’re on uses the cookies to forward information back to the website at each subsequent visit for the website to recognize the user and to remember the user’s choices (for example, login information, shopping cart information, and other settings). This can make your next visit easier, faster, and the site more useful to you.
Help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
Help remember and process the items in the shopping cart.
Keep track of advertisements.
How we use information we collect
For example, we may use Google Analytics cookies to help measure how users interact with our website content. These cookies collect information about the user’s interaction with the website, such as unique visits, returning visits, length of the session, actions carried in the webpage, and others.
We may also use Facebook pixels to process information about the user’s actions on our website, such as visited webpage, the user’s Facebook ID, browser data, and others. The information processed from Facebook pixels are used to display interest-based ads when you are using Facebook as well as to measure cross-device conversions and learn about users’ interactions with our webpage, and others.
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website in order to better serve you, including but not limited to, in response to customer service requests
To send periodic emails regarding your order or other products and services, to follow up with correspondence (live chat, email or phone inquiries)
To quickly process your transactions.
In order for Tempest Art to provide you with our Services, we work with third parties with whom we may share personal data to support these Services. Your personal data may be shared with third parties who provide billing and payment processing services, logistics services, fraud detection and prevention services, web analytics, email distribution and monitoring services, marketing services, among others (together – “Third Party Service Providers”).
The Third Party Service Providers may only receive the minimum amount of personal data necessary, depending on their particular roles and purposes in facilitating and enhancing our Services and business, and may only use it for such purposes. We will only share personal data to Third Party Service Providers that have undertaken to comply with obligations set out in applicable data protection laws.
Transparency and choice
In certain circumstances, we may also be required to share information with third parties to conform to legal requirements or to respond to lawful requests by public authorities as well as to protect our, or a third party’s, lawful interests.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add-on.
You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
Tempest Art LLC
Arroyo – Dept. of Fine Arts
2000 Lakeshore Dr.
New Orleans, Louisiana 70148