Welcome to Our Support Page
Find shipping and handling information, print care, return policy, framing and size guide.
Image Border & Sizing
Tempest Art prints come in a variety of custom sizes in order to maintain the highest level of image quality. There will be size variations from print to print, so be sure the dimensions of the prints work for you. Also, the image is printed with a 1" border on all sides to allow for easier framing. Let us know if you would like the print customized to any specific modifications prior to purchasing to allow for better service.
Image Color Disclaimer
Although every effort is made to ensure the accuracy of colors and details, we cannot guarantee every computer monitor will accurately depict the actual color of the merchandise. Colors may differ slightly from photos due to different monitor settings.
Ordering & Shipping
Soon after making your purchase, you will receive an email notification with the product information. Processing and shipping takes an average of 3 to 5 days. Tracking information will be emailed once your order departs our facility. All orders are shipped via USPS in a mailing tube.
Print Handling and Framing
We currently do not offer framing as a service. After visual inspection, we strongly suggest taking the print to a professional for framing. Unless you are comfortable with framing a delicate piece of art, we recommend using the skills of a local professional framer to frame your artwork. This ensures that your art will be better protected from accidents. Under no circumstance should the print be put down on the carpet/ floor/ or any surface with the front side facing down.
If you are not entirely satisfied with your purchase, we're here to help. Please refer to our return policy for more information on this topic.